Terms & Conditions

TUTORS

Tutors introduced by Busy Brains Tuition Ltd are all highly qualified with University degrees and professional education qualifications. Busy Brains Tuition selection process includes taking up professional references and checks with CRB/DBS for each teacher.

TUITION/TEACHING

Different tutors have different teaching methods and styles. All tutors will tailor their method to the needs of the individual student in private tutoring sessions. Every student is an individual so there is no set pattern or material for private tuition. 

Background information provided by the parents/carers prior to starting with Busy Brains Tuition is of great help and the tutor will ask for any additional information as needed.

Private tuition usually takes place in the students home so please ensure that sessions can be conducted in a quiet atmosphere conducive to concentration and learning. Exercise books and textbooks are the responsibility of the client and costs will be passed on.

ATTENDANCE - PRIVATE TUITION

The charge for the attendance of a tutor at a session is the hourly/45 min/ half hourly rate of charge as appropriate. Please note and be aware that there is considerable preparation involved before and after each session of tuition, in addition to travel time and cost to the tutor.  

ILLNESS/HOLIDAYS

Please contact Busy Brains Tuition and the tutor directly over matters concerning illness, giving a minimum of 24 hours notice (except in unforeseeable situations). Please inform Busy Brains Tuition and the tutor of any planned events (holidays, school trips etc) giving at least 3 weeks notice. Tutors will be as flexible as possible and attempt to rearrange lessons where they can but this is not always possible due to timetable constraints.

Cancellations without due notice will be charged at the hourly/45min/half hourly rate as appropriate. 

TUTORS CANCELLING LESSONS

On occasion, a tutor may need to cancel/postpone a lesson for other work/family commitments.  They will give as much notice as possible to the client and offer an alternative time if at all possible.  Lessons will be refunded or moved into the following month if an alternative cannot be mutually arranged.  The same applies for tutor illness. 

STOPPING PRIVATE TUITION

Stopped by tutor: If for any reason a tutor has to stop lessons, Busy Brains Tuition will endeavour to replace that tutor as soon as possible, subject to availability, in order to minimise disruption to the student’s progress.

Stopped by client: Please give at least 2 weeks notice to terminate tuition services to both Busy Brains Tuition and the tutor. This is so the tutor can conclude and plan their work with the student and plan their own commitments. Tuition will automatically continue each month until notice is given by either party.

If the appropriate termination notice to Busy Brains Tuition is not provided in sufficient time, you will be charged for any sessions arranged. This aids continuity for the tutor and enables them to seek reassignment to another student.

PAYMENT FOR PRIVATE TUITION

Payment is required at the beginning of each month for private tuition. Please ensure that payment for all invoices is received by Busy Brains Tuition within 10 days of the date of the invoice. 

Busy Brains Tuition reserve the right to charge a statutory rate of 8% (According to UK Late Payment Law) plus any other reasonable costs should payments be consistently or unreasonably late. 

FEES

There is a one off registration fee of £15 for all students registering for private tuition with Busy Brains Tuition which parents/carers agree to pay prior to lessons starting. This is non-refundable once sessions have been agreed and booked in. This is an administrative charge which pays for the consideration of several Busy Brains Tuition tutors and finding the most appropriate tutor to meet the clients needs. 

Fees are as stated on our website for all areas of business (tuition, after school clubs, workshops). Busy Brains Tuition act as the agent of the tutor and provide introductions to clients. All fees are collected directly through Busy Brains Tuition and not the individual tutor. Tutors cannot enter into private agreements with clients that have been introduced through Busy Brains Tuition. A tutor has been introduced in the event that either the name of the tutor is provided by Busy Brains Tuition to the client or the tutor has arranged and made contact with the client. 

OTHER TERMS

  • Any opinion expressed by a tutor is not necessarily of the opinion of Busy Brains Tuition.
  • The tutor is engaged only to provide tuition and is not responsible for the safety, welfare, well-being and care of students or for the protection of the persons property. A responsible adult must be present on the premises during lessons.
  • As agent contracting on behalf of the tutor, Busy Brains Tuition will not be liable to the client or any third party for any act, omission or error (whether wilful, negligent or otherwise) of the tutor.
  • Clients are not permitted to make private arrangements for tuition with tutors introduced through Busy Brains Tuition which includes payment of fees.